“Process & Technology” –     The perfect art of quality assurance for all promotional activities! The fundamental philosophy of Process & Technology is that every business and promotional process is measurable. This means that parameters, which should be improved, are quantifiable. Together with you as a customer, P&T and the project manager at our subsidiaries define the decisive qualities. These “Key Performance Indicators (KPIs)“ are defined as measurable quality parameters, which are realised within the framework of project management, with the help of the most modern technology and our operational teams. These real-time processes form the foundation for the operational supervision of the field team and the success-dependent remuneration for our services. In this way, a measurable, transparent and optimised budgeting in the area of promotional activities (marketing, sales and logistics services) is made possible for the first time. Process & Technology also offers this service directly for the optimisation of your own team. boost® – is a concept and method designed to boost business with our clients! We work together with our clients in order to develop optimum business processes tailored to their needs, before entering the customised solution into our leading applications system, boost®. We use boost® in order to support this individual commercial process. boost® is thus the tool used to map these processes, and not a mere end in itself. However, we do not simply use boost® to create individual solutions for our clients, but are simultaneously in a position to offer optimum service at reasonable prices thanks to precise process orientation (best quality – best price). We are thus persuaded that our web-based software solution, boost®, offers European clients two decisive benefits. Firstly, we, and our clients, use the same data, which facilitates a so-called “open book” approach in terms of operative information. Secondly, all those involved in the processes has “customised” access to data and knowledge, any place, any time. This means that all users have access to the entire range of real-time reports, graphic illustrations (dashboards) and key performance indicators (KPIs) at all? times, this subject to the function in question, but irrespective of their location. For controlling, monitoring and further developing of our awarded software family Mobile Collaboration GmbH that is a 100 subsidiary of SERVICE INNOVATION GROUP® is in charge. More information about Mobile Collaboration GmbH and its innovative product family may be found here.